Technical Support Specialist
Xitron, the prepress industry's leading independent developer and integrator of Raster Image Processors, RIP management software and workflow solutions headquartered in Ann Arbor, Michigan, is seeking a Technical Support Specialist.
This person will join a team of knowledgeable industry professionals who take pride in getting the job done right the first time. Experience with Harlequin RIPs and prepress operations are a must. Additional familiarity with applications such as PitStop, Inp02, and InDesign, or workflow applications such as Apogee, XMF, or Prinergy are desirable.
Responsibilities include telephone support, remote system configuration, and on-site installation and training. This requires 50% travel throughout the US, with occasional opportunities overseas. Some weekend travel may be necessary.
If you are well-spoken, knowledgeable, and fearless, this career opportunity offers a great salary and competitive benefits. If you have previous support experience with Harlequin and Adobe RIPs, we want to talk to you.
Qualifications Required
Education:
- BA/BS degree preferred
Training & Experience:
- 3+ years of support experience, within the prepress/printing market
Traits:
- Customer first attitude
- Comfortable with technology and the Web
- Proficient with prepress applications
- Creative problem solver
Misc:
- A desire to contribute
- Self motivator with strong work ethic
- Can-do, no fear attitude
Submit your résumé electronically by emailing a PDF to:
Xitron is an Equal Opportunity Employer
M/F/D/V